Hi everyone,
As some of you probably noticed, the payment options changed on NDS-Gear last night, and will be like this for about a week. We have an exciting announcement to make – we’ll be getting a brand-spanking-new website that will make it much easier for you to find the information you need and the cards you want. It will look snazzier and hopefully be more useful as well! The layout of our blog we intend to keep the same – we did all of this ourselves and figured we’d keep a bit of an ‘organic’ feel to it. 
We’re also switching our payment provider with the new website which is why this week we’re ‘learning the ropes’ and replacing our normal buttons with the new one. You see, we’ve had some problems with PayPal in the past – most notably the fact that tracking numbers don’t always register to our orders. And because PayPal is now a company owned by eBay (think big and multinational), they don’t have the time to address individual concerns from their customers. We’ve gotten sick of this as of late (our customers deserve better, to be honest!) and are migrating away from PayPal. They might be big and well known, but they are definitely not the best. Actually, sounds a bit like us – small, but personalised. 
So we’re switching to a new provider, AlertPay, who have much better reviews and listen to our suggestions when we tell them what our customers want. Hopefully you’ll like them as much as we do!
A small proportion of our customers who use debit cards that don’t have a Visa/Mastercard logo (old NatWest card holders come to mind, as normal HBOS / HSBC debit cards are now Visa for example) may not be able to purchase cards from us at the moment unless they use a credit card – so apologies for this, we’ll see if we can’t integrate this in the future but need to chat to AlertPay about it. Otherwise, the new system is more secure, better managed, and will be MUCH better when the new website comes out!
We’ll be able to give you discount codes (follow us on Twitter!), include batch-discounts, and have one-page-card payment instead of needing to sign up for an account (To our knowledge you won’t even need an AlertPay account, we’ve got custom programmers working on that part for us)! It will be great, and we look forward to hearing your feedback.
Don’t forget – we read EVERY E-MAIL SENT TO US and your feedback is what makes us better. Do you think there’s something we can improve on? Tell us – we’re not psychic! And we PROMISE to act.
Finally, shipping has been reduced from 3.50 to 3.00 until the new website comes out, as a way of saying “Thanks for being patient!”
Over and out,
The NDS-Gear Team
